Every time I go to Walt Disney World I notice how welcome they make you feel. Everything from greeting you when you arrive at Magical Express at the airport, to the coach bus, to arriving at the resort, to arriving at the parks. They do a great job of making you feel welcome. But one thing I didn’t expect was for them to be just as intentional to say Thank you when we left. Not only do they do a great job of welcoming you when you arrive, they are intentional about saying goodbye.
I first noticed it when we were leaving the Magic Kingdom. Not only did they have cast members everywhere waving goodbye with their Mickey Gloves, they held up signs just to make sure we got the message.
I also noticed that they thanked us for coming & wished us safe travels as we left the hotel, & got off the coach bus back at the airport. It might just have been coincidence, but perhaps they are very intentional to train their cast members to say thank you & be present when it’s time to say goodbye.
What about your kids ministry? Are you available to welcome families as they arrive? What about dismissal time? When families are on their way out the door after the service, are you standing there saying goodbye to everyone? What is one thing that you could do to be present when it’s time to say goodbye? It’s a simple thing to do and it could make a huge difference.
Here are a few more ideas from some of Disney’s books:
Click here to read more information about a book called, Disney U.
Click here to read more information about a book called, Creating Magic.
Click here to read more information about a book called, Be Our Guest.